Agreement & Legality

By purchasing or using our services, you accept these Terms. You must be of legal age to enter into a contract. These Terms constitute the entire agreement between you (the Client / Author) and Publisher Universe.

Revision Policy

Publisher Universe offers revisions according to the package selected. Unlimited revisions are available within the original project scope (text edits, minor layout adjustments, illustration tweaks).

Major redesigns, additional chapters, or extra illustrations beyond the agreed scope may incur additional fees. Turnaround for revisions is typically 48 hours after receiving your feedback.

Refund Policy & Non-Refundable Conditions

Refund Policy

Non-Refundable Conditions

You will not be eligible for a refund in the following cases:

Important: These policies ensure Publisher Universe can maintain professional standards, secure third-party licensing, and deliver high-quality publishing services efficiently.

Content & Materials

The Client is responsible for providing manuscripts, images, and all content.Publisher Universe may provide stock illustrations, templates, or design assets where included in the package.

Publisher Universe is not liable for third-party content issues (copyrights, licensing).

Confidentiality / NDA

All project details, manuscripts, and client information remain confidential.Both parties agree not to defame or publicly share confidential information.

Additional revisions beyond the agreed scope may require additional charges.

Technical Support & Limitations

Publisher Universe provides support for publishing setup (KDP, IngramSpark) and formatting for digital/print.

Publisher Universe does not provide hosting, email setup, or technical troubleshooting outside the contracted scope.

Platform integrations beyond standard publishing setups may incur additional charges.

Delivery Policy

Projects are delivered digitally via email or the client dashboard. Standard delivery times: 2–3 days per milestone, unless otherwise specified. Rush delivery (if available) may incur extra fees.

File Retention

Final project files are retained for 3 months post-completion. Requests for files after 3 months may incur additional fees.

Domain / Publishing Account Transfers

TPublisher Universe does not assume responsibility for third-party account issues (KDP, IngramSpark, or other platforms). Any account setup, transfer, or publishing issues due to third-party policies are the responsibility of the Client.

Communication Policy

All official communication must be through Publisher Universe’s authorized email addresses or contact numbers.Publisher Universe is not liable for miscommunication via unofficial channels.

Ownership & Intellectual Property

Clients retain ownership of manuscripts and original content. Publisher Universe retains rights to design and illustrations until full payment is received.

Upon full payment, all rights transfer to the Client, unless otherwise agreed.

Recurring / Future Services

Publisher Universe may store payment information for ongoing services (optional marketing, revisions, or additional books).
Any recurring charges will be communicated in advance.

Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Texas, United States. Disputes will first be handled through mediation or arbitration unless otherwise agreed.

Amendments

Publisher Universe may update these Terms at any time.

Revised Terms will apply to new projects and future work.

Publisher Universe Contact Information